"Simply Put...Pretty Amazing"
I wanted to take a minute and tell you how satisfied I was with people you have working with you in the service department. I brought my car in for the first time this past weekend and the comfort I felt within the building was pretty amazing. Everyone was very friendly, helpful and respectful. It was really nice to be greeted upon entering and being called with a progress report as things were being done.
You and your staff are to be commended on your excellent people skills which will have me coming back to Thompson in the future.
Bill K.,through Email
"From Start to Finish, It's Done Right."
I would like to express my appreciation to the entire Thompson Toyota Team for an excellent buying experience. From the first time we came into your dealership to view and test drive a variety of vehicles, until the time we took ownership, we found everyone to be very friendly and knowledgeable. This is the first time our family has purchased from your dealership and, from this experience, will not be our last.
Irwin D.,Doylestown, PA
"Why Our Customers Drive the Extra Mile"
This is the fifth Thompson Lexus that I have purchased/ leased with your wonderful organization. I commend you for the professional and courteous manner in which you run your agency. Although your agency is pretty far removed from my residence, I would not consider other Lexus dealers who are more convenient.
Vito C.,Lafayette Hill, PA
"A Good Thing... Proven Over Time"
I am writing as a very satisfied customer to tell you how pleased I am with your sales and service staff. I recently had the happy experience of purchasing a beautiful 2009 Corolla. I would not have been in your salesroom to begin with, but for your service staff. My belief is that service is the name of the game. I have been a happy customer of Thompson Toyota since 1989. It is the "front line people" of a company that keep customers coming back. You have a fine Toyota team. I sing the praises of Thompson Toyota to all my friends. ... When you find a good thing that is proven over time, why change?
Beverly C.,Yardley, PA
"Putting Minds at Ease"
I just wanted to take the time to write and tell you how happy I am with the purchase of my 650 Convertible from your BMW dealership. Most importantly, I wanted to tell you how pleased I was with my salesperson. I have purchased many vehicles over the years, but I have never met someone as attentive and caring to all my questions, concerns, needs and continuing phone calls, as I am a new BMW owner. In closing, I just want to say thank you and let you know what a pleasure it was with working my salesperson. They made the whole process so comfortable and put my mind at ease.
Paul H.,Washington, DC
"Met by Accident, but Thankful For It"
Words cannot express how deeply grateful I am to all of you for helping me through my recent experience. I was involved in an accident which totaled my car. Thompson Rent-A-Car was extraordinarily patient and explained things to me and took my information. The entire staff at Thompson Collision Center, from that lovely receptionist, to everyone there, have always been wonderful every time I've gone there and always did a wonderful job repairing my car. Thank you!
Patricia M.,Dublin, PA
"Right on the Penny!"
I write to let you know how happy I am with the work your team at Thompson Collision did on my car. The car was finished in a week as promised and it looks like new. They gave me an estimate and was right to the penny. I couldn't have asked for more.
Mark M.,North Wales, PA